Why do some organisations stumble, and why do others soar? In 2012, Google researchers explored the question. They struck gold, discovering 'psychological safety' as the leading component of effective teams. Psychological safety is “the belief that an environment is safe for interpersonal risk-taking – like speaking up with a question, a concern, an idea or even a mistake.”
Studies have found that a positive climate is a key predictor in building psychological safety, yet mid-lockdown, only 43% of teams reported a positive climate. We also know that 70% of managers overestimate the levels of psychological safety in their team. As we emerge into the new world of work, there are gaps to be filled.
Thought leader, Amy Edmundson, believes the success of hybrid and remote teams, hinges on whether or not psychological safety can be cultivated. The complex, ever-changing nature of the workplace, required bulletproof levels of trust - where people be open and transparent in work and life-related topics.
Psychological safety has become somewhat of a buzzword. Many leaders are aware of its importance, yet fail to take the next step. Deliberate action is required. McKinsey says that fostering psychological safety at scale 'begins with leaders developing and embodying the behaviors they want to see across the organisation'. Leaders must equip themselves with the knowledge, skills, self-awareness for the stage ahead.
Make Safe is a leadership development program for managers to become torchbearers of psychological safety within their organisation. Participants get the opportunity to explore and shift their underlying beliefs, attitudes, and feelings on the subject of culture and team dynamics. Behavioral change doesn't happen overnight. Therefore, a long-form approach of 3 workshops is adopted to bring about lasting mindset changes.
Over my ten years facilitating, I have worked with a range of cohorts and characters from a spectrum of ages, cultures and socio-economic backgrounds and sectors. Each engagement is a fresh challenge to build psychological safety, in a short window of time. I have acquired and documented many skills, tricks and nuances, and now I'm excited to share with people on the coalface.
Over 3 sessions, managers a blend of informative and transformative learning. The informative is the theory and research around the topic of PS. The transformative piece involves reflection and discussion. Both combined lead to a real and lasting behavioural change.
There are two options available.
If delivered in person, 4 is the minimum number of people; and 20 is the maximum.
One off workshop or 3 part Program
For who? Senior, mid-tier teams across all industries.
Duration - Delivered over 3-6 months. Workshops lasts between 2-3 hours.
- People enthusiastic to engage and take interpersonal risks with teammates.
- Individuals motivated to take responsibility, buy-in, and work for each other.
- Teams with greater collaboration, communication, and shared purpose.
- Elevated sense of ease, mental and emotional wellbeing.
One-off engaging talk.
For who? Town halls, annual conferences, or lunch & learns events.
Duration - The talk lasts between 1 and 2 hours.
- Aware of power of belonging and psychological safety.
- Stronger connection to the organisation and higher purpose of the work.
- Feel more connected to colleagues.
- Greater energy, motivation & commitment.
3-5 part training program.
For who? CEO's, senior, mid-tier managers, leadership teams.
Duration - Each session is a half-day engagement.
Outcomes
- Individuals empowered with EQ skills, awareness & belief to lead authentically.
- Group to grasp the 'what, why, how' of fostering engaging team environments.
- Leaders who are firmly connected to personal values and company values.
- A group who serve as a robust, supportive network for each other.